Privacy Statement

This Privacy Policy explains how we collect, use and protect the personal information you provide when you use Spinchester Casino. We take your privacy seriously and set out below the kinds of data we handle, why we process it and the measures we use to keep it secure. The policy applies to accounts, site use and transactions on our services aimed at users in the United Kingdom.

Types of data we collect

We collect information you give us directly and data generated by your use of our services. That includes data required to open and manage an account, transactional records, and technical information from your device and browser.

Personal data

Personal data includes name, date of birth, email address, postal address and payment details that you provide when registering or making deposits and withdrawals. We also process identity documents where verification is required to comply with our account checks.

Technical data

Technical data covers IP address, device identifiers, browser type, operating system and location signals. This information helps us provide a secure, optimised service and to prevent fraud.

Transactional and activity data

We store records of deposits, withdrawals, bets, game and session history and customer support interactions. These records allow us to process payments, investigate disputes and maintain accurate account histories.

How we use your information

We use data to create and manage accounts, process payments, provide customer support and operate the service. We also analyse usage patterns to maintain system performance, detect suspicious activity and meet our legal obligations.

Data protection practices

We use technical and organisational measures to protect your information from unauthorised access, accidental loss and misuse. Access to personal data is restricted on a need-to-know basis and held on secure servers. We regularly review security practices and apply encryption where appropriate.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, secure sessions and measure site performance. You can manage cookie settings in your browser, but disabling some cookies may affect functionality such as login and personalised features.

User rights

You have the right to access personal data we hold about you, to request correction of inaccurate information and to request deletion where there is no legal or business reason to retain it. You may also object to or restrict certain processing and request a copy of your data in a commonly used format.

Access, correction and deletion

To exercise your rights, contact our support team via the in-site help channels. We will verify your identity before responding and aim to address requests promptly and in line with applicable law. If we cannot comply, we will explain why.

Information sharing and third parties

We share data with payment processors, identity verification providers, fraud prevention partners and other service providers that help us operate the service. We may also disclose information where required by law or to protect our rights. Third parties process data under contract and are obliged to protect it.

Privacy policy updates

We may update this policy from time to time to reflect changes in our services or legal requirements. When we make material changes we will notify you through the site or by email where appropriate. Continued use of the service after changes indicates acceptance of the updated policy.